In addition to providing tools for you to manage your knowledgebase in house,
Systems Online maintains a staff of content management professionals that can
assist in creating, building and managing your knowledgebase content. The Initial
volume of data that a company often wants to include, in their knowledgebase,
can be overwhelming when existing staff has been allocated. With 2 data management
centers Systems Online/SCT can assist you. In many cases a knowledgebase
may consist of 5,000 to 100,000 parts and 5,000 to 300,000 resources, documents
bulletins and schematics. The majority of the work that will be performed on a
knowledgebase will occur at the initial stages of creation. Updating documents
as they have been changed or modified is a comparatively simple task and
requires little time if you use the EzData tools. Many of our customers have requested assistance with the
initial content management and development. Systems Online provides the manpower and
knowlege necessary to make your knowledgebase a success.
Many companies currently have knowledge bases in other proprietary content management system formats.
Maintenance of these knowledge bases requires costly fees for updating the
content and keeping them current, often being paid to third parties. Managing knowledgebases built in proprietary technology is
not as cost effective as utilizing the EzParts open-architecture and other content management systems do not
offer the features and functionality of the EzParts content management System. Systems Online/SCT will
assist you in cost-effectively converting your data from other content management systems,
eliminating manpower intensive conversion tasks and costs by automating the
process.
Many corporations do not maintain an infrastructure that would allow them to
host and manage an Internet based parts and service knowledgebase. Systems Online/SCT can arrange
hosting services to their customers when required, providing you with
alternatives for your knowledgebase web site.
